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How to Boost Your Client’s Self-Confidence

How to Boost Your Client’s Self-Confidence

Of course we all want our clients to succeed. They win; we win. Part of our job as service providers is to build the confidence of those we serve so that they may go out and better help others. It’s a wonderful cycle. Let it begin with you. But we’ve all had that...
The Art of Effective Listening

The Art of Effective Listening

You work with people, every business does. In fact there is not a single enterprise that does not depend on the contribution of people, but so few truly listen to their clients, their customers, the people they serve – the very people who keep them afloat. So...
Your To-Be List is More Powerful Than Your To-Do List

Your To-Be List is More Powerful Than Your To-Do List

Want to change your life? Focus more on who you want to be than what you want to do. You could visit every continent, tap dance at the Taj Mahal, dine with the Queen of England, run a million dollar business, and still be miserable. Or you could live in a small...